Ryzex Zebra Honeywell

Mobile Solutions for Retailers | Wireless Data Collection, Printing & More

Point-of-Sale

With handheld scanners and wireless printing, including receipt and application printouts, you can streamline transactions at any point in the store. Enable line-busting, implement customer loyalty programs, eliminate waiting and improve customer satisfaction!
Go to POS Solutions »

Front of Store

Integrated in-store solutions, including mobile scanners, label printers and interactive kiosks, meet your full range of sales floor demands. Get access to inventory without leaving the store floor. Enjoy faster, automated response to both employee and customer needs!
Go to Front of Store Solutions »

Back of Store

Improve inventory management, reduce shrinkage and increase the speed from shipping to shelf. With rugged, extended-battery handhelds and integrated software applications, your backroom can streamline its workload and improve your bottom line.
Go to Back of Store Solutions »

Warehouse/Distribution

Ruggedized mobile computers make the exchange from warehouse/distribution center to the store a seamless operation. You can increase fleet productivity, improve delivery times and optimize inventory levels.
Go to Warehouse Solutions »

Posts Tagged ‘inventory management’

RFID Delivers Real Results for Retailers

Wednesday, May 5th, 2010

All of us have experienced frustration when we cannot find an item we are looking for at our favorite store. Not only does the store lose the sale, we the consumer lose faith in the store. This stock-out scenario plays out daily, costing retailers millions in lost revenue and missed opportunities for building customer loyalty. This is why best-in-class apparel, footwear, and accessories retailers are turning to item-level RFID tagging to:
• Streamline promotional tracking
• Improve inventory accuracy
• Ensure on-shelf availability
• Prevent theft
• Lift sales

Until recently, most RFID uses focused on pallet and case-level tracking. Instead, item-level tagging reaches all the way to the consumer. Today, major retailers are rolling out item-level RFID systems across the nation at an accelerating rate. In fact, retailers implementing tracing technologies know that they can boost inventory accuracy from 65-98 percent, which leads to more sales. Some retailers are realizing 99.9 percent inventory accuracy, a 50 percent reduction of in-store labor requirements, and a 15 percent lift in sales.

Here’s how it works. As the retailer receives products, an RFID reader automatically scans each item in the packing material, updates the retailer’s computer system, which then verifies product type and quantity. Employees stock the items in the appropriate locations. Scanners in the store track the item’s purchase, or if the item leaves the store without the shopper paying for it. Real-time tracking reveals if shoppers or employees misplace items in the store. This enhanced visibility allows the retailer to reduce stock-outs, boost the shopping experience, and increase sales. In addition, RFID-based electronic article surveillance (EAS) tagging can provide the retailer loss-prevention intelligence regarding what item left the store, and when the theft took place.

Not only does item-level RFID enable precise inventory management, store execution is better, and customers can shop and find the product they want faster and easier. Plus, implementing traceability technologies can also improve overall supply chain efficiency by delivering better inventory control, faster processing, and faster turn rate on items that have seasonal- or style-dependent windows. Most important, RFID solutions scale easily as the retailer’s needs evolve. No doubt, precise inventory management offers a great way for a retailer to differentiate and authenticate their brand.

To print and encode small, short-pitched smart labels for item-level applications, retailers can rely on the RZ400™ printer/encoder from Zebra Technologies. It provides high-speed print throughput, and rugged reliability to enhance productivity in tough environments.

To print and encode labels where and when needed for enhanced data and asset-tracking accuracy and improved workforce efficiency, Zebra’s mobile RP4T™ is recommended. The RP4T is the world’s first mobile thermal transfer printer with RFID printing/encoding capability.

To lean more visit www.zebra.com.

  • Share/Bookmark

Avoiding Retail Nightmares – Provided by Chris Rezendes at VDC Research

Monday, March 1st, 2010

The retail Chief Marketing Officer’s nightmare …

Continuing our discussion(s) about how the economy, consumers, retail operators and business-to-busniess operators in the retail supply chain are changing.  We offer a fable of sorts. 

A short time ago in a retail promotional campaign in a land just next door …

  1. Buyers from the retailer’s organization identify and secure some on the hottest and hardest to find items for the season …
  2. Suppliers are eager to please the retailer, but require the retailer to make a larger, potentially riskier commitment to some new, less proven items …
  3. The retailer agrees and the marketing teams from the retailer and the supplier design brilliant campaigns … so strong, even the media partners are excited … so excited that they offer the campaign some attractive bonus placements …
  4. Preliminary quantity orders are placed … and distributed according to forecast among a number of distribution centers and stores …
  5. Stores stock and merchandise according to an agreed-upon plan …

And … only 25% of the stores met or exceeded plan …

What happened with the stores that missed the mark? 

  1. 1 in 4 store managers over-allocated their resources to inventory cost management.  As such, they suffered more out of stock than predicted, expected or acceptable.  Frustrated customers bolted.  Confused prospects turned on their heels and walked out.   These stores missed their revenue, customer satisfaction and retention, and prospect.
  2. 1 in 4 store managers over-allocated their resources to out of stock mitigation.  Customers were pleasantly surprised that the store had their color and size, in stock.  Prospects were converted.  But, the inventory carrying cost to do this core out margin. 
  3. 1 in 4 stores managers repeated the mistakes of those above, but, then, made matters worse.  Customer satisfaction, so high at first, plummeted … toward the end of the promotional period, the over-stock issue drive the store manager to slash prices to move the inventory over-commit, and while the inventory went down, so too did margin, and customer satisfaction as customers came back looking for the sale pricing and were denied.  

The stores that met plan had a distinct advantage over those that did not:

  1. An enterprise mobility solution that included a small, dense, mobile computing/ communications platform.
  2. And enterprise mobility software suite that included connectivity to retailer and supplier supply chains to track inventory on the floor, in the stock room and in the chain
  3. Training programs for associates that had them focusing on all three key elements of the campaign:  customers first, merchandising second, inventory management third

Whose mobile solutions are you running?

  • Share/Bookmark

Retail Revolution. Not If or When or How. But: With Who? – Provided by Chris Rezendes at VDC Research

Friday, February 12th, 2010

Retail is changing. We all know it. It is changing right now. In just about every conceivable way.

Well, not exactly. Retail is changing only as much as the visions, tools and budgets of retailers and their solution providers enable it.

The retail supply chain has billions to invest. So where are the purchase orders? They are spending, but slowly and in smaller projects. This is largely, but not entirely true.

Retailers, and their supply chain partners are investing billions — each month — with solution providers, software vendors, systems integrators and consultants that have moved past the if, when, why discussions of the retail revolution.

They are investing in solutions – with those solution providers – that have the sharpest understanding of the current, hyper-flux state of retail. They are investing with companies that understand not only the retail need for cost management, but also customer retention and agility.

They are investing with companies that can help them maintain, or enhance their balance.

Retailers can ill afford trade-offs in their operations. What they must be able to find and fund are tools that support the aggressive pursuit of balance in those strategies and tactics that influence customer experience.
- Inventory management/cost reduction OR out of stock mitigation?
- Enhanced digital OR on-site experience?
- Bolder promotions OR more authentic customer experiences?
- Value-based position OR premium branding?
- Enhanced training in customer management OR merchandising?

Without this balance, retailers and their partners will not be able to manage costs without shedding customers – they will not be able to add customers without absorbing margin-eating costs. Are you with us?

It may sound as if we are suggesting that in order to grow and profit, the retail supply chain needs to do everything, and do it perfectly. Not exactly. What we are saying is that the traditional trade-offs that are so deeply ingrained in IT and operations management analysis of technical and tasking options needs to be challenged by the IT and operations managers – and their technology suppliers.

For it is being challenged with just about every single customer interaction in the new retail.

During the next couple of weeks, we will be sharing snapshots of the work that we have been doing with some of the leading suppliers of retail supply chain solutions. Our goal is to help you frame your view on this, your position in this, your approach to this.

Come back again next week when we dive a little deeper into one of these issues.

  • Share/Bookmark